Key Takeaway
Incorrectly Installed Accessory Chain Kits by Zero Motorcycles Inc. was recalled on October 4, 2023. What to do: Dealers will install a new motor with a pre-placed sprocket chain kit as necessary, free of charge. Owner notification letters were mailed October 31...
Incorrectly Installed Accessory Chain Kits
Description
Zero Motorcycles Inc. (Zero) is recalling certain accessory chain kits, with part numbers 10-08127 and 10-08140. The included installation instructions are incorrect and if followed, may lead to eventual dislocation of the motor shaft magnet while riding.
Injuries / Consequence
A dislocated motor shaft magnet can cause an unexpected response of the motor, including a shift to reverse, increasing the risk of a crash.
Remedy
Dealers will install a new motor with a pre-placed sprocket chain kit as necessary, free of charge. Owner notification letters were mailed October 31, 2023. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-RCL-023-014.
Products Affected
Vehicle
VehiclesCompany Information
Zero Motorcycles Inc.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will install a new motor with a pre-placed sprocket chain kit as necessary, free of charge. Owner notification letters were mailed October 31, 2023. Owners may contact Zero customer service...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.