Key Takeaway
INSTRUMENT CLUSTER SOFTWARE by PARKER HANNIFIN CANADA was recalled on December 29, 2011. What to do: PARKER HANNIFIN IS WORKING WITH NEW FLYER TO CONTACT THEIR OWNERS, AND NEW FLYER DEALERS WILL UPLOAD A CORRECTED SOFTWARE VERSION. PARKER HANNIFIN CA...
INSTRUMENT CLUSTER SOFTWARE
Description
PARKER HANNIFIN IS RECALLING CERTAIN INSTRUMENT PANELS, PART NUMBER 385755, DEVELOPED SPECIFICALLY FOR USE ON NEW FLYER TRANSIT BUSES. DUE TO A SOFTWARE DESIGN DEFECT, THE INSTRUMENT PANEL MAY NOT, UNDER UNIQUE AND ABNORMAL CIRCUMSTANCES, DISPLAY WARNNG MESSAGES WHICH HAVE BEEN TRANSMITTED IN AN EXTENDED BYTE FORMAT.
Injuries / Consequence
WITHOUT WARNING MESSAGES, THE DRIVER MAY CONTINUE TO OPERATE THE VEHICLE UNTIL IT GOES INTO A SAFE MODE, WHICH COULD RESULT IN A REDUCTION OF POWER OR POSSIBLY A STALL. EITHER CONDITION INCREASES THE RISK OF A CRASH.
Remedy
PARKER HANNIFIN IS WORKING WITH NEW FLYER TO CONTACT THEIR OWNERS, AND NEW FLYER DEALERS WILL UPLOAD A CORRECTED SOFTWARE VERSION. PARKER HANNIFIN CAN BE CONTACTED AT 1-204-452-6776.
Products Affected
Vehicle
VehiclesCompany Information
PARKER HANNIFIN CANADA
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: PARKER HANNIFIN IS WORKING WITH NEW FLYER TO CONTACT THEIR OWNERS, AND NEW FLYER DEALERS WILL UPLOAD A CORRECTED SOFTWARE VERSION. PARKER HANNIFIN CAN BE CONTACTED AT 1-204-452-6776.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.