Key Takeaway

INSTRUMENT CLUSTER SOFTWARE/PARKER by NEW FLYER INDUSTRIES LTD was recalled on January 5, 2012. What to do: NEW FLYER WILL REPROGRAM THE INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 9, 2012. NEW FLYER WILL UPLOAD A CORRECTED SOFTWARE...

NHTSA Ongoing

INSTRUMENT CLUSTER SOFTWARE/PARKER

Recalled: January 5, 2012 ~490 units affected 12V002

Description

NEW FLYER IS RECALLING CERTAIN MODEL YEARS 2009-2012 XDE40, MODEL YEARS 2010-2011 MODELS XD35 AND XDE35, MODEL YEAR 2010 XD40, AND MODEL YEAR 2011 XN40 TRANSIT BUSES, MANUFACTURED FROM JANUARY 2010, THROUGH DECEMBER 2011, AND EQUIPPED WITH A PARKER-HANNIFIN (VANSCO) INSTRUMENT PANEL. THE PROGRAMMING OF THE INSTRUMENT PANEL IS SUCH THAT IF MULTIPLE ERROR MESSAGES ARE RECEIVED BY THE INSTRUMENT PANEL FROM THE VEHICLE POWERTRAIN, THE “CHECK ENGINE” AND/OR “STOP ENGINE” INDICATOR LAMPS ON THE DASH MAY NOT ILLUMINATE AND THE ENGINE MAY ENTER A SAFETY OR SHUTDOWN MODE OF OPERATION.

Injuries / Consequence

ENGINE SHUTDOWN WOULD RESULT IN LOSS OF VEHICLE PROPULSION OR VEHICLE STALL, EITHER OF WHICH INCREASES THE RISK OF A CRASH.

Remedy

NEW FLYER WILL REPROGRAM THE INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 9, 2012. NEW FLYER WILL UPLOAD A CORRECTED SOFTWARE VERSION FREE OF CHARGE. OWNERS MAY CONTACT NEW FLYER AT 1-204-934-4876.

Products Affected

Vehicle

Vehicles

Company Information

NEW FLYER INDUSTRIES LTD

Unknown location

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: NEW FLYER WILL REPROGRAM THE INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 9, 2012. NEW FLYER WILL UPLOAD A CORRECTED SOFTWARE VERSION FREE OF CHARGE. OWNERS MAY CONTACT NEW F...

Where can I find the original recall notice?

This recall was issued by NHTSA. You can view the original notice using the link provided above.

Data sourced from National Highway Traffic Safety Administration. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.