Key Takeaway
Instrument Panel Malfunction/FMVSS 101 by Nova Bus (US) Inc. was recalled on September 3, 2024. What to do: Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact No...
Instrument Panel Malfunction/FMVSS 101
Description
Nova Bus (US) Inc. (Nova) is recalling certain 2023 LFS Artic and 2023-2024 LFS vehicles. The instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmware. In addition, the firmware may result in a loss of drive power. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays."
Injuries / Consequence
An instrument panel that fails to show critical safety information, such as the speedometer or warning lights, can increase the risk of a crash. A loss of drive power also increases the risk of a crash.
Remedy
Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5636.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's num...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.