Key Takeaway
Interior Side Door Lock May Become Inoperable by Neo Manufacturing Inc. LLC was recalled on October 31, 2013. What to do: Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on De...
Interior Side Door Lock May Become Inoperable
Description
Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Injuries / Consequence
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
Remedy
Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.
Products Affected
Vehicle
VehiclesCompany Information
Neo Manufacturing Inc. LLC
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-5...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.