Key Takeaway

Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard was recalled on June 1, 2023. What to do: Consumers should immediately stop using the recalled Jetson Nova and Star 3-Wheel Kick Scooters and contact Jetson for a free repair kit. The kit incl...

CPSC Ongoing

Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard

Recalled: June 1, 2023 ~About 15,300 units affected 23211

Description

This recall involves Jetson Nova and Star 3-Wheel Kick Scooters. The scooters were sold in five colors including green, teal, blue, purple and red. The scooters measure about 23 inches tall by 11 inches wide by 5.8 inches deep. A label on the base of the scooters has the model and serial numbers. Only scooters with the following model and serial numbers are included in the recall: Model Serial Numbers JNOVA-BLU 61302BLU072200001 to 61302BLU072203800 JNOVA-GRN 61302GRN082200001 to 61425GRN112200900 JNOVA-PUR 61302PUR072200001 to 61302PUR072203790 JNOVA-RED 61302RED072200001 to 61302RED072203800 JSTAR-CAN-BLU 61363BLU072221121 to 61363BLU0722013468

Injuries / Consequence

The firm has received 12 reports of the wheels loosening or falling off the scooters, including one report of an injury involving scratches/bruises to a child's face.

Remedy

Consumers should immediately stop using the recalled Jetson Nova and Star 3-Wheel Kick Scooters and contact Jetson for a free repair kit. The kit includes two screws, two bolts and an Allen key, along with repair instructions and a QR code link to an installation video. Consumers will not need additional tools to install the repair kit.

Products Affected

Jetson Nova and Star 3-Wheel Kick Scooters

Images

Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard Jetson Electric Bikes Recalls Nova and Star 3-Wheel Kick Children's Scooters Due to Fall Hazard

Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: Consumers should immediately stop using the recalled Jetson Nova and Star 3-Wheel Kick Scooters and contact Jetson for a free repair kit. The kit includes two screws, two bolts and an Allen key, along...

Where can I find the original recall notice?

This recall was issued by CPSC. You can view the original notice using the link provided above.

Data sourced from Consumer Product Safety Commission. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.