Key Takeaway
Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard was recalled on January 30, 2025. What to do: Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to ins...
Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard
Description
This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. "Matrix" is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001
Injuries / Consequence
The firm has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when the seat lowered. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.
Products Affected
Matrix-brand Training Cycles
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.