Key Takeaway
Label Missing Rear Axle Weight Rating/Part 567 by JAYCO, INC. was recalled on February 21, 2023. What to do: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact...
Label Missing Rear Axle Weight Rating/Part 567
Description
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Injuries / Consequence
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Products Affected
Vehicle
VehiclesRelated Recalls
Incorrect Weight Information on Label/FMVSS 120
December 9, 2025
Slide-Out Room May Extend While Driving
October 30, 2025
Axle Information Reversed on Certification Label
October 28, 2025
Murphy Bed May Fall Unexpectedly
October 9, 2025
Incorrect GAWR on Label
September 5, 2025
Missing Furnace Exhaust Vent May Allow Carbon Monoxide to Enter the Vehicle
August 14, 2025
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.