Key Takeaway
Leaf Springs Provide Inadequate Suspension Support by JAYCO, INC. was recalled on July 2, 2020. What to do: Jayco will notify owners, and dealers will install a rubber bump stop into the top sides of the axles, as well as inspect the suspension and replace a...
Leaf Springs Provide Inadequate Suspension Support
Description
Jayco, Inc. (Jayco) is recalling certain 2017 North Point fifth wheel trailers. The leaf springs in the front and rear suspension of the vehicle do not provide adequate load support and may allow the tires to contact the surrounding structure under certain dynamic load conditions.
Injuries / Consequence
Tires contact with the wheel well or surrounding structure may cause damage to the tire, or cause premature tire wear, and loss of control, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will install a rubber bump stop into the top sides of the axles, as well as inspect the suspension and replace any defective leaf springs as necessary. Tires with visible damage will be replaced as well. All repairs will be performed free of charge. This recall began July 27, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901513.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Jayco will notify owners, and dealers will install a rubber bump stop into the top sides of the axles, as well as inspect the suspension and replace any defective leaf springs as necessary. Tires wit...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.