Key Takeaway
Lenovo Recalls ThinkPad Laptops Due to Fire Hazard by Lenovo PC, of Hong Kong was recalled on February 6, 2018. What to do: Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in l...
Lenovo Recalls ThinkPad Laptops Due to Fire Hazard
Description
This recall involves 14-inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.
Injuries / Consequence
There have been no reports of overheating in the United States.
Remedy
Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.
Products Affected
ThinkPad X1 Carbon Laptops (5th Generation)
Images
Company Information
Lenovo PC, of Hong Kong
Unknown location
View all 1 recalls by Lenovo PC, of Hong Kong →Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for i...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.