Key Takeaway
Lighting and HVAC Display May Lock Up by Braun Northwest was recalled on May 3, 2021. What to do: Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northw...
Lighting and HVAC Display May Lock Up
Description
Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.
Injuries / Consequence
A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.
Remedy
Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
Products Affected
Vehicle
VehiclesRelated Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.