Key Takeaway
Lighting and HVAC Display May Lock Up by Custom Truck And Body Works was recalled on June 1, 2021. What to do: Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners...
Lighting and HVAC Display May Lock Up
Description
Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Injuries / Consequence
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Remedy
Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Products Affected
Vehicle
VehiclesCompany Information
Custom Truck And Body Works
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View all 6 recalls by Custom Truck And Body Works →Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.