Key Takeaway
Location May Be Unavailable for Emergency Response by BMW OF NORTH AMERICA, LLC was recalled on November 21, 2022. What to do: Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contac...
Location May Be Unavailable for Emergency Response
Description
BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.
Injuries / Consequence
Emergency response may be delayed without the vehicle location information, increasing the risk of injury.
Remedy
Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Products Affected
Vehicle
VehiclesCompany Information
BMW OF NORTH AMERICA, LLC
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.