Key Takeaway
Loss of Backup Camera Image/FMVSS 111 by FORD MOTOR COMPANY was recalled on March 30, 2021. What to do: Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification lette...
Loss of Backup Camera Image/FMVSS 111
Description
Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles. The image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Injuries / Consequence
A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C09.
Products Affected
Vehicle
VehiclesCompany Information
FORD MOTOR COMPANY
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact F...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.