Key Takeaway
Loss of Drive Power by Genuine Scooters, LLC was recalled on August 9, 2022. What to do: Owners are advised not to ride their scooters until the repair has been completed. Dealers will provide new motors with new firmware, free of charge....
Loss of Drive Power
Description
Genuine Scooters, LLC (Genuine Scooters) is recalling certain 2022 NUI MQiGT EVO scooters. A loss of drive power may occur due to a firmware issue in the electric motor.
Injuries / Consequence
Loss of drive power can increase the risk of a crash or injury.
Remedy
Owners are advised not to ride their scooters until the repair has been completed. Dealers will provide new motors with new firmware, free of charge. Owner notification letters are expected to be mailed in August 2022. Owners may contact Genuine Scooters customer service at 1-773-433-1316. Genuine Scooter's number for this recall is MQiGT EVO. The scooters in this recall are also affected by recall number 22V-629.
Products Affected
Vehicle
VehiclesCompany Information
Genuine Scooters, LLC
Unknown location
View all 5 recalls by Genuine Scooters, LLC →Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Owners are advised not to ride their scooters until the repair has been completed. Dealers will provide new motors with new firmware, free of charge. Owner notification letters are expected to be ma...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.