Key Takeaway
Loss of Electric Power Steering Assist by MERCEDES-BENZ USA, LLC. was recalled on December 16, 2015. What to do: MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may cont...
Loss of Electric Power Steering Assist
Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
Injuries / Consequence
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Remedy
MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Products Affected
Vehicle
VehiclesCompany Information
MERCEDES-BENZ USA, LLC.
Unknown location
View all 425 recalls by MERCEDES-BENZ USA, LLC. →Related Recalls
Park Outside - High Voltage Battery May Catch Fire
February 9, 2026
High Voltage Battery May Catch Fire
December 22, 2025
Loss of Drive Power from Damaged Wiring Harness
December 15, 2025
Incorrect Seat Belt Installed/FMVSS 208, 209
December 15, 2025
Insufficient Pedestrian Warning Sound/FMVSS 141
December 2, 2025
Loss of Automatic Emergency Braking
October 22, 2025
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.