Key Takeaway
Loss of Hydraulic Steering Assist by E-One Incorporated was recalled on August 14, 2019. What to do: E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of cha...
Loss of Hydraulic Steering Assist
Description
E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
Injuries / Consequence
A loss of hydraulic steering assist can increase the risk of a crash.
Remedy
E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
Products Affected
Vehicle
VehiclesRelated Recalls
Engine Crossmember May Break
October 15, 2024
Engine Crossmember May Break
September 3, 2024
Lower Control Arm Retention Fasteners Can Fail
July 2, 2024
Overloaded Electrical System May Cause Fire
March 12, 2024
Loss of Power Steering Assist
January 16, 2024
Overloaded Electrical System May Cause Fire
January 8, 2024
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners ma...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.