Key Takeaway
Loss of Power Steering Assist by Gillig LLC was recalled on September 12, 2017. What to do: Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners...
Loss of Power Steering Assist
Description
Gillig LLC (Gillig) is recalling certain 2013-2016 Hybrid and all Electric Low Floor buses with electro-hydraulic power steering assist. The coupler between the high-voltage electric motor and hydraulic steering pump shafts may fail, resulting in a loss of power steering assist.
Injuries / Consequence
A loss of power steering assist will cause the need for increased steering effort, increasing the risk of a crash.
Remedy
Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
Products Affected
Vehicle
VehiclesRelated Recalls
Improperly Tightened Rear Axle Upper Torque Rod Fasteners
December 29, 2025
Wheelchair Restraint Retractor May Not Lock
December 17, 2025
Emergency Exit Window Latch May Fail/FMVSS 217
December 16, 2025
High Voltage Batteries May Short Circuit
April 2, 2025
Flat Panel Display Monitor May Detach from Ceiling
February 12, 2025
Damaged Fire Suppression Relay Cable May Fail
December 23, 2024
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Gillig will notify owners, and dealers will replace the steering motor-pump assemblies, free of charge. The recall began on October 24, 2017. Owners may contact Gillig customer service at 1-800-735-...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.