Key Takeaway
Loss of Power Steering Assist by MACK TRUCKS, INC was recalled on March 30, 2022. What to do: Dealers replace the higher ratio steering gear and power steering pump software for higher RPM's on the steering pump, free of charge. Owner notifica...
Loss of Power Steering Assist
Description
Mack Trucks, Inc. (Mack) is recalling certain 2023 LR Battery Electric trucks. During certain driving maneuvers, the power steering system may lose pressure, causing a loss of power steering assist.
Injuries / Consequence
Loss of power steering assist increases the risk of a crash.
Remedy
Dealers replace the higher ratio steering gear and power steering pump software for higher RPM's on the steering pump, free of charge. Owner notification letters were mailed on May 24, 2022. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0434.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers replace the higher ratio steering gear and power steering pump software for higher RPM's on the steering pump, free of charge. Owner notification letters were mailed on May 24, 2022. Owners...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.