Key Takeaway
Missing Emergency Exit Window by Highland Ridge RV was recalled on August 4, 2023. What to do: Dealer will inspect and install an emergency egress window as necessary, free of charge. Owner notification letters were mailed September 5, 2023. O...
Missing Emergency Exit Window
Description
Highland Ridge RV (Highland Ridge) is recalling certain 2023-2024 Highland Ridge Range Lite Air travel trailers. The trailers may have been manufactured without a secondary emergency exit window.
Injuries / Consequence
The lack of a secondary escape exit can prevent or delay occupants from exiting, increasing their risk of injury during an emergency.
Remedy
Dealer will inspect and install an emergency egress window as necessary, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904590.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealer will inspect and install an emergency egress window as necessary, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Highland Ridge customer service...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.