Key Takeaway
Mountain Bike Suspension Fork Recalled by Answer Products by Mach 5 was recalled on April 30, 1996.
Mountain Bike Suspension Fork Recalled by Answer Products
Description
Mountain Bike Suspension Fork Recalled by Answer Products NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 Note: Telephone Number Change, email address addition. FOR IMMEDIATE RELEASE CPSC Consumer Hotline: (800) 638-2772 Originally issued April 30, 1996; Last Revised September 16, 2009 CPSC CONTACT: (301) 504-7908 Release # 96-114 CPSC, Answer Products Announce Mountain Bike Suspension Fork Recall WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Answer Products Inc. of Valencia, Calif., is voluntarily recalling 69,000 Manitou Mach 5 mountain bike suspension forks. The forks can crack and break, causing the front wheel to separate from the bicycle. As a result, riders could lose control of the bicycle and fall. Answer Products has received 49 reports of the forks cracking. Five consumers sustained injuries including cuts, bruises, and scrapes. The recalled forks have both the Manitou and Mach 5 logos on the sides of the lower legs. The fork's serial number is located on the back of the lower part of the fork leg. Mach 5 forks with serial numbers less than 5100086500 have outer leg castings that should be replaced. Forks with serial numbers between 5100086500 and 5100149464 should be professionally inspected by an authorized Answer Products retailer. If necessary, Answer Products will replace castings at no charge to the consumer. Bicycle dealers worldwide have sold the Mach 5 forks as original equipment on over 27,000 Trek, Fisher, Diamondback, Marin, Mongoose and other high-end bicycles. Bicycle dealers also sold over 41,000 forks as after-market equipment for $270 to $380. Consumers who own recalled forks should stop using them immediately and contact Answer Products, Inc. at 888.MTN.DISC (888.686.3472) 8:00 a.m. - 4:30 p.m. Central Time or at [email protected] for instructions on returning the forks. Consumers can also return the fork to the store where purchased for free replacement. Mach 5 forks with red dots on the inside of the drop out have been inspected and are not subject to this recall, regardless of serial number. All Mach 5 forks with serial numbers greater than 5100149464 do not need further inspection and are not subject to this notice. Media inquires should be directed to Roger Gauvin, Answer Marketing Manager at (805) 294-4134.
Products Affected
Manitou Mach 5 mountain bike suspension forks
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
Check the remedy section above or contact the manufacturer directly for current remedy options.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.