Key Takeaway
National Service Industries Recall of Drain Cleaners by National Service Industries was recalled on September 20, 2001.
National Service Industries Recall of Drain Cleaners
Description
National Service Industries Recall of Drain Cleaners NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE September 20, 2001 Release # 01-233 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Scott Wolfson, (301) 504-7051 NSI Contact: Donna Fleishman, (770) 241-8252 CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), National Service Industries Inc. (NSI), of Atlanta, Ga., is voluntarily recalling about 1.1 million bottles of drain cleaner sold in 64 oz., child-resistant bottles. The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes. NSI has received 16 reports of the bottles leaking, including three incidents involving skin irritations to the leg and hand, and 13 incidents involving property damage. The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected. Brand Name Cleaning Product UPC Code Recall Hotline Number, Website Address, E-mail Address Zep Commercial 10 Minute Hair Clog Remover 21709-52206 (888) 805-4357 9 a.m. to 5 p.m. ET Monday through Friday www.zepcommercial.com [email protected] Drain Care Professional Strength Drain Opener Clog Remover 21709-60060 Enforcer 10 Minute Hair Clog Remover 21709-52206 (800) 241-5656 Ext. 686 9 a.m. to 5 p.m. ET Monday through Friday www.enforcer.com [email protected] Drain Care Professional Strength Drain Opener Clog Remover 21709-52212 The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - "Zep Commercial" or "Enforcer" - on a label that also read in part, "Keep all chemicals out of reach of children." Home Depot, Wal-Mart, Kmart and hardware stores nationwide sold these cleaners from January 2001 through August 2001 for between $3 and $6. Consumers should stop using the cleaners immediately and contact the appropriate company to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased.
Products Affected
Enforcer 10 Minute Hair Clog Remover
Enforcer Drain Care Professional Strength Drain Opener Clog Remover
Zep Commercial 10 Minute Hair Clog Remover
Zep Commercial Drain Care Professional Str. Drain Opener Clog Remover
Company Information
National Service Industries
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
Check the remedy section above or contact the manufacturer directly for current remedy options.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.