Key Takeaway
Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard by Neptune Benson, of Warwick, Rhode Island (after August 2016) was recalled on December 9, 2020. What to do: Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
Neptune Benson Recalls Delta Ultra-Violet Generators For Pools and Spas Due to Fire Hazard
Description
This recall involves Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas to sanitize the water. The majority were installed in Endless Pools. The brand and model number can be identified from the manufacturing plate located on one end of the generator's steel tube. They are silver and black in color and measure 4 inches in diameter and 25 inches in length.
Injuries / Consequence
The firm has received 92 reports of incidents involving overheating, melting or burning of the generators and the area around the generators. No injuries have been reported.
Remedy
Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
Products Affected
Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas
Images
Company Information
Neptune Benson, of Warwick, Rhode Island (after August 2016)
Unknown location
View all 1 recalls by Neptune Benson, of Warwick, Rhode Island (after August 2016) →Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.