Key Takeaway
Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard was recalled on December 5, 2017. What to do: Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.
Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard
Description
This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.
Injuries / Consequence
The firm has received seven reports of the power adapter cord melting and overheating, resulting in one fire. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.
Products Affected
Power adapters for outdoor Arlo cameras
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.