Key Takeaway
NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard was recalled on August 8, 2017. What to do: Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard
Description
This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.
Injuries / Consequence
There have been no reports of injuries or incidents in the U.S. NVIDIA has received nine reports of the European plug heads breaking overseas, including six reports of consumers receiving electrical shocks.
Remedy
Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
Products Affected
European plug heads for NVIDIA SHIELD™ power adaptors
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.