Key Takeaway
Passenger Backrest Attachment Can Fail by POLARIS INDUSTRIES, INC. was recalled on August 28, 2013. What to do: Polaris will notify owners, and dealers will mail a recall notice to all registered owners of any 2010 through 2013 Victory Cross Roads, Cross Country...
Passenger Backrest Attachment Can Fail
Description
Polaris is recalling certain Lock & Ride accessory passenger backrests, part numbers 2877938 (chrome) and 2877938-266 (black) for use on Cross Country, Cross Country Touring, Cross Country 8-ball, Cross Country Touring 15th Anniversary, and Hardball motorcycles. If a passenger backrest has, or has had, a luggage rack attached to it, part numbers 2877950 or 2877950-266, the backrest can fail due to the additional load of the luggage rack.
Injuries / Consequence
If the passenger backrest fails while the motorcycle is in motion, it may increase the risk of a crash.
Remedy
Polaris will notify owners, and dealers will mail a recall notice to all registered owners of any 2010 through 2013 Victory Cross Roads, Cross Country, Cross Country Tour, and Hard Ball motorcycles. If they have, or have had, an affected passenger backrest/luggage rack combination installed on their motorcycle, the backrest and luggage rack will be replaced, free of charge. Polaris will mail an interim letter to owners in September 2013. Owners will be mailed a follow up notification in Spring 2014, when parts are expected to be available, so they may schedule the repairs. The recall began on May 21, 2014. Owners may contact Polaris at 1-888-704-5290.
Products Affected
Vehicle
VehiclesCompany Information
POLARIS INDUSTRIES, INC.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Polaris will notify owners, and dealers will mail a recall notice to all registered owners of any 2010 through 2013 Victory Cross Roads, Cross Country, Cross Country Tour, and Hard Ball motorcycles....
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.