Key Takeaway
Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert) by Pella Corporation, of Pella, Iowa was recalled on December 21, 2023. What to do: Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated serv...
Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)
Description
This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.
Injuries / Consequence
The firm has received one report of a window sash detaching from the frame and falling. No injuries have been reported.
Remedy
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
Products Affected
Pella Architect Series Casement Windows
Images
Company Information
Pella Corporation, of Pella, Iowa
Unknown location
View all 1 recalls by Pella Corporation, of Pella, Iowa →Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.