Key Takeaway
Pella Recalls Sliding Patio Doors and Windows Due to Battery Ingestion Hazard; Violation of Reese's Law Federal Safety Regulations for Consumer Products with Button Cell Batteries was recalled on February 6, 2025. What to do: Consumers should immediately remove the battery in the sensor from the sliding door panels and in the windows' remote control and place them in an are...
Pella Recalls Sliding Patio Doors and Windows Due to Battery Ingestion Hazard; Violation of Reese's Law Federal Safety Regulations for Consumer Products with Button Cell Batteries
Description
This recall involves the following Pella's sliding patio doors and windows with automated shades: The Pella Reserve and Pella Lifestyle sliding doors with Insynctive technology, models 2-panel, 3-panel, and 4-panel sliding doors. These doors have a sensor housing where the cell battery is located. Date codes for doors range from 031924 to 060524. The date code is etched on the lower corner of the glass The Pella Lifestyle windows and sliding doors with Insynctive remote control, models: 206A0000 (Generation 2) and 206A0001 (Generation 3). The Pella logo is printed on the lower 1/3 of the front panel of the remote. The UPC code on the packaging is 748171618722. The battery-operated remote controls were also sold individually.
Injuries / Consequence
None reported
Remedy
Consumers should immediately remove the battery in the sensor from the sliding door panels and in the windows' remote control and place them in an area that children cannot access. Contact Pella for instructions on how to receive a free replacement remote, including shipping, or to schedule a door repair by a qualified technician, free of cost. Pella is contacting all known purchasers directly.
Products Affected
Pella Reserve and Lifestyle Sliding Patio Doors and Lifestyle Windows
Images
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately remove the battery in the sensor from the sliding door panels and in the windows' remote control and place them in an area that children cannot access. Contact Pella for i...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.