Key Takeaway
Philips Consumer Electronics Recalls Plasma Flat Panel Televisions by Philips Consumer Electronics North America, of Atlanta, Ga. was recalled on March 16, 2006. What to do: Consumers should immediately turn off the Ambilight feature (see instructions in the picture) and contact Philips for instructions on how to receive f...
Philips Consumer Electronics Recalls Plasma Flat Panel Televisions
Description
The recall involves only certain 42- and 50-inch, 2005 model Philips branded Plasma Flat Panel Televisions with Ambilight technology, which is an ambient lighting feature that projects a soft light onto the wall behind the TV to enhance the display. They were manufactured with the following model, date codes, and serial numbers: Model Display Type Production Began Production Ended Beginning Serial Range Ending Serial Range 42PF9630A/37 Plasma April 2005 July 2005 AG1A0518xxxxxx AG1A0528xxxxxx 50PF9630A/37 Plasma May 2005 August 2005 AG1A0519xxxxxx AG1A0533xxxxxx 50PF9630A/37 Plasma June 2005 August 2005 YA1A0523xxxxxx YA1A0534xxxxxx 50PF9830A/37 Plasma June 2005 August 2005 AG1A0526xxxxxx AG1A0533xxxxxx The model and serial numbers can be found on the back of the TV on the label that looks like the example in the picture: The serial number can also be obtained by pushing the following keystrokes on the remote control: 123654, after which a customer service menu ("CSM") will be displayed on the screen. In the menu, line 03 displays the type number and line 04 displays the production code (identical to the serial number of the set). Press the MENU button on the remote to exit the CSM.
Injuries / Consequence
Philips has received nine reports of arcing by the capacitors. The results of such incidents were contained within the TVs, due to the use of flame retardant materials, resulting only in damage to the TV. There have been no injuries reported.
Remedy
Consumers should immediately turn off the Ambilight feature (see instructions in the picture) and contact Philips for instructions on how to receive free in-home service to have their TV repaired for free.
Products Affected
Plasma Flat Panel Televisions with Ambilight Feature
Televisions, Mounts, Guards & AntennasImages
Company Information
Philips Consumer Electronics North America, of Atlanta, Ga.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately turn off the Ambilight feature (see instructions in the picture) and contact Philips for instructions on how to receive free in-home service to have their TV repaired for...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.