Key Takeaway
PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE by CROSSROADS RV was recalled on October 22, 2010. What to do: CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY...
PLUG IN REMOTE CONTROL RECEIVER FOR FIREPLACE
Description
CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Injuries / Consequence
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy
CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.
Products Affected
Vehicle
VehiclesRelated Recalls
Frame Spring Hanger Failure
April 3, 2014
Microwave May Start On Its Own And Cause A Fire
March 24, 2014
Power Awning may Deploy Unintentionally
August 23, 2013
Power Converter may Short Circuit
March 13, 2013
CAPACITY LABELS/FMVSS 120
May 22, 2012
FUEL TANK
April 30, 2012
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERIC...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.