Key Takeaway

Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due to Injury Hazard (Recall Alert) by Polaris Industries Inc., of Medina, Minnesota was recalled on November 30, 2023. What to do: Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to repl...

CPSC Ongoing

Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due to Injury Hazard (Recall Alert)

Recalled: November 30, 2023 ~About 2,200 (In addition, about 1,000 were sold in Canada) units affected 24720

Description

This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and model number are located on the right side of the vehicle's frame.

Injuries / Consequence

The firm has received 91 reports of clutch failure, including nine reports where the clutch components separated from the unit. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner's manual addendum. Polaris is notifying all dealers and registered owners directly.

Products Affected

Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles

Images

Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due to Injury Hazard (Recall Alert) Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due to Injury Hazard (Recall Alert) Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due to Injury Hazard (Recall Alert)

Company Information

Polaris Industries Inc., of Medina, Minnesota

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View all 28 recalls by Polaris Industries Inc., of Medina, Minnesota →

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch g...

Where can I find the original recall notice?

This recall was issued by CPSC. You can view the original notice using the link provided above.

Data sourced from Consumer Product Safety Commission. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.