Key Takeaway
Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard by Polycom Inc., of Pleasanton, Calif. was recalled on February 17, 2006. What to do: Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their con...
Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard
Description
The recalled batteries were sold with the SoundStation2W wireless conference phones, and separately as replacement batteries. The SoundStation2W Part Number is printed on the underside of the telephone. The SoundStation2W Part Numbers and SKU numbers are as follows: Part Number SKU number Date Code 1520-07803-001 2200-07803-001 1205 or earlier (December 2005) 1520-07804-001 2200-07804-001 1205 or earlier (December 2005) The batteries have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The recalled battery Part Numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the Part Number. Recalled batteries have the date code of 1205 (December 2005) or earlier printed on the white label of the batter pack.
Injuries / Consequence
Polycom has received two reports of batteries overheating and causing minor damage to the tables on which the units sat. No injuries have been reported.
Remedy
Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. Customers should not attempt to use other batteries in the unit. Consumers should contact Polycom Inc. for information on receiving a free replacement battery.
Products Affected
Lithium-Ion batteries in SoundStation2W wireless conference phone
Adapter/Power Supply/Charger/BatteryImages
Company Information
Polycom Inc., of Pleasanton, Calif.
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.