Key Takeaway
Portable Charging Cord May Cause Electric Shock by GENERAL MOTORS LLC was recalled on August 31, 2023. What to do: Dealers will inspect and replace the portable charging cord as necessary, free of charge. Owner notification letters were mailed November 30, 2023....
Portable Charging Cord May Cause Electric Shock
Description
General Motors, LLC (GM) is recalling certain Webasto Portable Charging Cords (Gen 3), with part number 24044913. These charging cords contain incorrect software and may fail to discontinue charging if the ground connection is lost.
Injuries / Consequence
A portable charging cord that loses its ground connection while in use may result in electric shock, increasing the risk of injury.
Remedy
Dealers will inspect and replace the portable charging cord as necessary, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact GM customer service at 1-888-988-7267. GM's number for this recall is N2324073000.
Products Affected
Vehicle
VehiclesCompany Information
GENERAL MOTORS LLC
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will inspect and replace the portable charging cord as necessary, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact GM customer service at 1-888-98...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.