Key Takeaway
Possible Drag Link Separation by MACK TRUCKS, INC was recalled on December 17, 2019. What to do: Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began Jan...
Possible Drag Link Separation
Description
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
Injuries / Consequence
If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer s...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.