Key Takeaway
Possible Steering Loss Due to Wrong Spacer by THOR MOTOR COACH was recalled on June 7, 2016. What to do: TMC will notify owners, and Freightliner Custom Chassis dealers will inspect and replace the steering box if necessary, free of charge. The recall be...
Possible Steering Loss Due to Wrong Spacer
Description
Thor Motor Coach (TMC) is recalling certain model year 2015-2016 Tuscany motor homes manufactured July 28, 2014, to July 27, 2015. The affected vehicles are built on a Freightliner Custom Chassis and have steering boxes that were manufactured using incorrect internal spacers, resulting in premature wear in the connection between the steering wheel and the front axle.
Injuries / Consequence
The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.
Remedy
TMC will notify owners, and Freightliner Custom Chassis dealers will inspect and replace the steering box if necessary, free of charge. The recall began on June 10, 2016. Note: Owners are urged not to drive their vehicles until they have been inspected. Owners may contact Freightliner Custom Chassis customer service at 1-800-547-0712 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000115.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: TMC will notify owners, and Freightliner Custom Chassis dealers will inspect and replace the steering box if necessary, free of charge. The recall began on June 10, 2016. Note: Owners are urged not...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.