Key Takeaway
Potential Shock Hazard: Norelco Fabric Steamer Replacement Program by Norelco was recalled on May 4, 1992.
Potential Shock Hazard: Norelco Fabric Steamer Replacement Program
Description
MAY 4, 1992 Release # 92-080 Potential Shock Hazard: Norelco Fabric Steamer Replacement Program PRODUCT: Certain Norelco Wrinkle Remover Fabric Steamers model TS-60, distributed to retailers after June 15, 1991. PROBLEM: Insulation in the steamer's cord may have been damaged during packaging, leaving a small amount of wiring exposed. The exposed wiring presents a possible shock hazard. WHAT TO DO: If your model TS-60's date code (stamped on the metal blade of the plug) begins with 241 through 281 and your cord is damaged, return steamer to retailer for a replacement or refund. For more information call 1-800-253-8000. WASHINGTON, DC -- Norelco Consumer Products Company (Norelco), Stamford, CT, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced the voluntary replacement of certain fabric steamers sold to consumers beginning in July 1991. The steamer cord presents a possible shock hazard.Affected are certain Norelco Fabric Steamers/Wrinkle Removers, Model TS-60, sold nationwide for approximately $17.00 to $22.00 each. Insulation on the product's cord may have been damaged during the packaging process, leaving a small amount of the wiring exposed. Norelco believes that only fabric steamers sold in blister packaging, not those sold in boxes, may have defective cords. In all, 56,880 steamers were distributed in blister packaging which may have this condition. Consumers are asked to read the date code stamped on the outside of the metal blades of the electric plug. If the first three digits of the four-digit number are 241 through 281, consumers should examine their fabric steamer cords for tears exposing the wiring. If no tears are present, the steamer is safe to use. If tears are present, however, consumers should stop use immediately and return the steamer to the store where purchased for a free replacement or a full refund. Consumers may also return the units by mailing them to: Norelco Consumer Products Company, A Division of North American Phillips Corp., TS-60 Product Return Dept., 440 N. Medinah, Roselle, IL 60172. Please return the steamer by UPS or insured parcel post. Consumers must specify whether they prefer a free replacement steamer or a full refund. All postage costs will be refunded. For additional information, consumers may call Norelco Consumer Affairs at 1-800-253-8000
Products Affected
Norelco Wrinkle Remover Fabric Steamers
SteamersRelated Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
Check the remedy section above or contact the manufacturer directly for current remedy options.
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.