Key Takeaway
Power Liftgate May Lower Unexpectedly by MAZDA NORTH AMERICAN OPERATIONS was recalled on February 18, 2021. What to do: Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive...
Power Liftgate May Lower Unexpectedly
Description
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.
Injuries / Consequence
If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
Remedy
Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.
Products Affected
Vehicle
VehiclesCompany Information
MAZDA NORTH AMERICAN OPERATIONS
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge....
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.