Key Takeaway
Quad Step Rivet Failure by KZRV, L.P. was recalled on December 11, 2017. What to do: KZRV will notify owners, and dealers will inspect and replace the two rivets joining the second and third step, and the four rivets on the top step, f...
Quad Step Rivet Failure
Description
KZRV, L.P. (KZRV) is recalling certain 2014-2015 Durango Gold recreational trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Injuries / Consequence
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Remedy
KZRV will notify owners, and dealers will inspect and replace the two rivets joining the second and third step, and the four rivets on the top step, free of charge. The recall is expected to begin February 2, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153. Note: This recall is an expansion of KZRV recall 15V-173.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: KZRV will notify owners, and dealers will inspect and replace the two rivets joining the second and third step, and the four rivets on the top step, free of charge. The recall is expected to begin Fe...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.