Key Takeaway
Razor Recalls Icon Electric Scooters Due to Fall Hazard by Razor USA LLC, of Cerritos, Calif. was recalled on July 25, 2024. What to do: Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for re...
Razor Recalls Icon Electric Scooters Due to Fall Hazard
Description
This recall involves all Razor Icon electric scooters with the following model and serial numbers. The model number is printed in the lower right corner of the label located on the bottom of the deck. The serial number is printed below the bar code on the same label with "31", and on the back of the charger. Model Numbers Serial Numbers (first 8 digits) 13110003 31EK30-01 or 31EK30-02 13110005 31EK30-01 or 31EK30-02 13110040 31EK20-01 or 31EK20-02 13110042 31EK20-01 or 31EK20-02 13110060 31EK60-01 13110061 31EK60-01 13110062 31EK90-01 13110063 31EK90-01 13110084 31EK10-01 The Razor Icons were sold in the following colors: black, blue, orange, pink and red. Razor is printed in large lettering on the stem of the handlebars and the floorboard.
Injuries / Consequence
The firm has received 34 reports of partial or complete downtube separation with two reported injuries, including bruising.
Remedy
Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws.
Products Affected
Razor Icon electric scooters
Images
Company Information
Razor USA LLC, of Cerritos, Calif.
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View all 2 recalls by Razor USA LLC, of Cerritos, Calif. →Related Recalls
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023,...
Where can I find the original recall notice?
This recall was issued by CPSC. You can view the original notice using the link provided above.