Key Takeaway
Rear Passenger Door May not Re-open if Obstructed by NOVA BUS was recalled on June 16, 2020. What to do: Nova will notify owners and will update the software for the safety mechanism, free of charge. The recall began July 9, 2020. Owners may contact Nov...
Rear Passenger Door May not Re-open if Obstructed
Description
Nova Bus (Nova) is recalling certain 2016-2019 LFS buses. The safety mechanism that automatically re-opens the pneumatic rear passenger door in case of an obstruction may be inactive under certain conditions, allowing the doors to continue to close.
Injuries / Consequence
The rear doors may continue to close while an occupant is in the doorway, increasing the risk of an injury.
Remedy
Nova will notify owners and will update the software for the safety mechanism, free of charge. The recall began July 9, 2020. Owners may contact Nova customer service at 1-800-350-6682.
Products Affected
Vehicle
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Nova will notify owners and will update the software for the safety mechanism, free of charge. The recall began July 9, 2020. Owners may contact Nova customer service at 1-800-350-6682.
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.