Key Takeaway
Rear Safety Exit Window Blocked by Ladder by KEYSTONE RV COMPANY was recalled on May 14, 2018. What to do: Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The...
Rear Safety Exit Window Blocked by Ladder
Description
Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.
Injuries / Consequence
If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.
Remedy
Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.
Products Affected
Vehicle
VehiclesCompany Information
KEYSTONE RV COMPANY
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.