Key Takeaway
Rear Upper Bunk may be Insufficiently Supported by KEYSTONE RV COMPANY was recalled on April 28, 2017. What to do: Keystone will notify owners, and dealers will add screws through the bunk supports into the wall studs, free of charge. The recall began on May 10, 2...
Rear Upper Bunk may be Insufficiently Supported
Description
Keystone RV Company (Keystone) is recalling certain 2017 CrossRoads Volante trailers, model 310BH. The rear upper bunk may not be properly supported.
Injuries / Consequence
Without the proper supports, the bunk may fall when it is occupied, increasing the risk of injury.
Remedy
Keystone will notify owners, and dealers will add screws through the bunk supports into the wall studs, free of charge. The recall began on May 10, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-284.
Products Affected
Vehicle
VehiclesCompany Information
KEYSTONE RV COMPANY
Unknown location
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Keystone will notify owners, and dealers will add screws through the bunk supports into the wall studs, free of charge. The recall began on May 10, 2017. Owners may contact Keystone customer service...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.