Key Takeaway
Rearview Camera Image May Freeze by FORD MOTOR COMPANY was recalled on September 16, 2024. What to do: Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may c...
Rearview Camera Image May Freeze
Description
Ford Motor Company (Ford) is recalling certain 2022-2024 Ford Maverick vehicles equipped with Connected Touch Radios (CTR). The rearview camera image may freeze when the vehicle is in reverse.
Injuries / Consequence
An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.
Products Affected
Vehicle
VehiclesCompany Information
FORD MOTOR COMPANY
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Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. F...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.