Key Takeaway

Rearview Camera Image May Not Display Properly by FORD MOTOR COMPANY was recalled on May 24, 2024. What to do: Owners are advised not to use their cell phones while reversing until the remedy is completed. Dealers will install shielding on the accessory protoc...

NHTSA Ongoing

Rearview Camera Image May Not Display Properly

Recalled: May 24, 2024 ~109,283 units affected 24V368

Description

Ford Motor Company (Ford) is recalling certain 2020-2024 Lincoln Aviator vehicles. The accessory protocol image module (APIM) can be affected by electromagnetic interference with a cell phone in the vehicle, causing the rearview camera image to flicker or become distorted.

Injuries / Consequence

A flickering or distorted rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

Owners are advised not to use their cell phones while reversing until the remedy is completed. Dealers will install shielding on the accessory protocol image module (APIM), free of charge. Owner notification letters were mailed on October 23, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S35.

Products Affected

Vehicle

Vehicles

Company Information

FORD MOTOR COMPANY

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: Owners are advised not to use their cell phones while reversing until the remedy is completed. Dealers will install shielding on the accessory protocol image module (APIM), free of charge. Owner not...

Where can I find the original recall notice?

This recall was issued by NHTSA. You can view the original notice using the link provided above.

Data sourced from National Highway Traffic Safety Administration. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.