Key Takeaway

Rearview Camera Image May Not Display/FMVSS 111 by FORD MOTOR COMPANY was recalled on October 25, 2024. What to do: The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner no...

NHTSA Ongoing

Rearview Camera Image May Not Display/FMVSS 111

Recalled: October 25, 2024 ~391 units affected 24V801

Description

Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Injuries / Consequence

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.

Products Affected

Vehicle

Vehicles

Company Information

FORD MOTOR COMPANY

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025....

Where can I find the original recall notice?

This recall was issued by NHTSA. You can view the original notice using the link provided above.

Data sourced from National Highway Traffic Safety Administration. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.