Key Takeaway
Rearview Camera Image May Not Display/FMVSS 111 by Daimler Vans USA, LLC was recalled on July 11, 2025. What to do: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11,...
Rearview Camera Image May Not Display/FMVSS 111
Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Injuries / Consequence
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Products Affected
Vehicle
VehiclesCompany Information
Daimler Vans USA, LLC
Unknown location
View all 126 recalls by Daimler Vans USA, LLC →Related Recalls
Insufficient Pedestrian Warning Sound/FMVSS 141
February 20, 2026
Air Bags May Not Deploy
February 6, 2026
Improperly Reinforced Frame Member
October 24, 2025
Loss of Automatic Emergency Braking
October 22, 2025
Improperly Reinforced Frame Members
September 12, 2025
Parking Brake May Fail/FMVSS 105
March 3, 2025
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.