Key Takeaway
Rearview Image Can Remain on Display/FMVSS 111 by Chrysler (FCA US LLC) was recalled on April 2, 2020. What to do: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update th...
Rearview Image Can Remain on Display/FMVSS 111
Description
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Injuries / Consequence
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Products Affected
Vehicle
VehiclesCompany Information
Chrysler (FCA US LLC)
Unknown location
View all 480 recalls by Chrysler (FCA US LLC) →Related Recalls
Inoperative Trailer Lighting and Trailer Brake Failure
February 2, 2026
Inoperative Trailer Lighting and Trailer Brake Failure
February 2, 2026
Rear Coil Springs May Detach
January 29, 2026
Disabled Driver's Side Air Bag and Seat Belt Pretensioner/FMVSS 126 & 208
December 18, 2025
Disabled Driver's Side Air Bag and Seat Belt Pretensioner/FMVSS 126 & 208
December 18, 2025
Brake Pedal Failure
December 9, 2025
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update avai...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.