Key Takeaway
REFRIGERATORS/POSSIBLE FIRE by NORCOLD INC. was recalled on May 14, 2009. What to do: NORCOLD WILL NOTIFY OWNERS AND PROVIDE A REPLACEMENT COOLING UNIT EQUIPPED WITH A SAFETY THERMAL SWITCH. OWNERS WHO HAVE RESPONDED TO SAFETY RECALL C...
REFRIGERATORS/POSSIBLE FIRE
Description
NORCOLD WILL NOTIFY OWNERS AND CORRDINATE RETROFITTING THEIR COOLING UNIT WITH A SAFETY THERMAL SWITCH. OWNERS WHO HAVE RESPONDED TO SAFETY RECALL CAMPAIGN 02E-045 WILL BE CONTACTED INSTRUCTING THEM TO BRING THEIR RECREATIONAL VEHICLE INTO A SERVICE CENTER SO THAT A SAFETY THERMAL SWITCH KIT CAN BE INSTALLED ON THE REPLACED COOLING UNIT. THE REMEDY WILL BE PROVIDED FREE OF CHARGE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING MAY/JUNE 2009. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD AT 1-800-767-9101.
Injuries / Consequence
IF A LEAK OCCURS AND THE UNIT CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Remedy
NORCOLD WILL NOTIFY OWNERS AND PROVIDE A REPLACEMENT COOLING UNIT EQUIPPED WITH A SAFETY THERMAL SWITCH. OWNERS WHO HAVE RESPONDED TO SAFETY RECALL CAMPAIGN 02E-045 WILL BE CONTACTED INSTRUCTING THEM TO BRING THEIR RECREATIONAL VEHICLE INTO A SERVICE CENTER SO THAT A SAFETY THERMAL SWITCH KIT CAN BE INSTALLED ON THE REPLACED COOLING UNIT. THE REMEDY WILL BE PROVIDED FREE OF CHARGE. OWNER NOTIFICATION BEGAN ON JUNE 22, 2009. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101.
Products Affected
Vehicle
VehiclesRelated Recalls
Refrigerator may Leak Propane
March 9, 2018
REFRIGERATORS/POSSIBLE FIRE
October 15, 2010
REFRIGERATORS/POSSIBLE FIRE
May 14, 2009
REFRIGERATOR/POSSIBLE FIRE
April 4, 2008
NORCOLD/REFRIGERATOR COOLING UNIT FIRE
July 29, 2002
NORCOLD/REFRIGERATOR COOLING UNIT FIRE
July 29, 2002
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: NORCOLD WILL NOTIFY OWNERS AND PROVIDE A REPLACEMENT COOLING UNIT EQUIPPED WITH A SAFETY THERMAL SWITCH. OWNERS WHO HAVE RESPONDED TO SAFETY RECALL CAMPAIGN 02E-045 WILL BE CONTACTED INSTRUCTING THEM...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.