Key Takeaway
Removable Steps May Detach While In Use by KEYSTONE RV COMPANY was recalled on May 19, 2025. What to do: Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may conta...
Removable Steps May Detach While In Use
Description
Keystone RV Company (Keystone) is recalling certain 2024-2025 Voltage 4135, 4225, Fuzion, 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, Hideout 26PATIO, and 2024 Raptor travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
Injuries / Consequence
Steps that detach while in use increase the risk of injury.
Remedy
Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.
Products Affected
Vehicle
VehiclesCompany Information
KEYSTONE RV COMPANY
Unknown location
View all 244 recalls by KEYSTONE RV COMPANY →Related Recalls
Murphy Bed May Fall Unexpectedly
January 26, 2026
Ramp Door May Break During Use
January 22, 2026
Patio Railing Kit May Be Missing Components
December 9, 2025
Generator Fuel Lines May Have Been Incorrectly Installed
November 10, 2025
Bunk Bed Brackets May Fail
August 25, 2025
Rear Gate Pins Missing From Leg Support Bracket
June 12, 2025
Frequently Asked Questions
Is this recall still active?
Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.
How do I check if my product is affected?
Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.
What remedy is available for this recall?
The listed remedy for this recall is: Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. K...
Where can I find the original recall notice?
This recall was issued by NHTSA. You can view the original notice using the link provided above.