Key Takeaway

Residential Elevators Recalls Elevators Due to Impact Hazard (Recall Alert) by Residential Elevators Inc., of Crawfordville, Fla. was recalled on September 10, 2020. What to do: Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators mus...

CPSC Ongoing

Residential Elevators Recalls Elevators Due to Impact Hazard (Recall Alert)

Recalled: September 10, 2020 ~About 6,300 units affected 20779

Description

This recall involves traction residential elevators with models LLT-952, LLT-953, LLT-954 and LLT-955 shipped and installed between January 2014 and April 2017. The recalled elevators are used in consumers' homes. "Residential Elevators" is printed on the light in the operating panel inside the elevator cab.

Injuries / Consequence

The firm has confirmed eight reports of a failure in the motor gearbox assembly. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been inspected as part of the firm's March 29, 2018 recall. Some elevators may have already received the new CPSC approved remedy for this recall. Residential Elevators is able to determine whether a residential elevator is included in this recall by the consumer's street address. Residential Elevators is contacting all known purchasers with affected elevators to schedule a free repair.

Products Affected

Traction elevators

Images

Residential Elevators Recalls Elevators Due to Impact Hazard (Recall Alert) Residential Elevators Recalls Elevators Due to Impact Hazard (Recall Alert)

Company Information

Residential Elevators Inc., of Crawfordville, Fla.

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View all 2 recalls by Residential Elevators Inc., of Crawfordville, Fla. →

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Frequently Asked Questions

Is this recall still active?

Check the status badge at the top of this page. "Ongoing" means the recall is still active and you should follow the remedy instructions. "Completed" or "Terminated" means the recall process has concluded, though the safety issue remains relevant for any unrepaired products.

How do I check if my product is affected?

Compare the model number, lot code, serial number, or date range listed in the recall notice with the information on your product's label or packaging. For vehicles, check your VIN at NHTSA.gov/Recalls.

What remedy is available for this recall?

The listed remedy for this recall is: Consumers should immediately stop using the recalled elevators and contact Residential Elevators to schedule a free repair. All affected elevators must be repaired, including elevators that have been...

Where can I find the original recall notice?

This recall was issued by CPSC. You can view the original notice using the link provided above.

Data sourced from Consumer Product Safety Commission. Recall information may not reflect the most current status. RecallDex is not affiliated with any US government agency. Contact the manufacturer or relevant agency for the latest information.